Refund policy

Refund policy

• Refunds can only be made if the subscription was not activated or used for technical reasons within the first 24 hours.
• Exchanges are only possible if an incorrect subscription was purchased by mistake, not used, and you want to exchange it for another equivalent value within the first 24 hours.
• Refunds are not possible if you have lost in-game items, your account has been suspended and/or banned.
• Refunds are not possible if your personal computer does not meet the system requirements of the product.
• Refunds are not possible if the subscription was purchased for referral credits.
• Refunds are not possible if the subscription was activated with a product key.

Acceptance of this policy

Continued use of our site signifies your acceptance of this policy. If you do not accept the policy then please do not use this site. When registering we will further request your explicit acceptance of the refund policy.

Changes to this policy

We may make changes to this policy at any time. You may be asked to review and re-accept the information in this policy if it changes in the future.